Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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1. MycoClarity Ultra
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2. Guarantee & Returns
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3. Payment Questions
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4. Shipping Questions
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5. Contact Questions

1. About MycoClarity Ultra

What is MycoClarity Ultra? MycoClarity Ultra is a science-backed, synergistic formula designed to support your cognitive health. It's an all-in-one daily blend of 10 organic functional mushrooms and adaptogens to help enhance focus, improve memory, boost energy, and manage stress.

What are the key ingredients? 

MycoClarity Ultra is built on 10 Organic, clinically-studied ingredients. We use potent extracts to ensure maximum benefit.

 

Mushrooms:

 

Lion's Mane: To support memory, focus, and long-term brain health.

Reishi: Helps the body adapt to stress, promotes calm, and supports sleep.

Cordyceps: Supports natural energy production, stamina, and athletic performance.

Maitake: Supports immune function and helps balance blood sugar.

Shiitake: Provides broad-spectrum immune support and cardiovascular health.

Turkey Tail: A powerful immune modulator that supports a healthy gut.

Chaga: A potent antioxidant that helps reduce inflammation and fight free radicals.

 

Adaptogens:

 

Rhodiola Rosea: An adaptogen to help combat stress and mental fatigue.

Ashwagandha: Helps reduce stress and anxiety, and supports cognitive function.

Ginseng: Promotes sustained energy, fights fatigue, and enhances mental clarity.

How do I take MycoClarity Ultra?

For best results, take two (2) scoops daily in water or your favourite beverage, smoothie or meal. We recommend taking it in the morning to enjoy the energy and focus benefits throughout your day. If you prefer lighter support, you may also take 1 scoop per day! 

How long will it take to feel the effects?

Immediate (First Days–2 Weeks)

Many people notice lighter brain fog, steadier energy, and a calmer, more focused feeling early on

  • Cordyceps and Ginseng start supporting natural energy production you can actually feel
  • Lion's Mane, Rhodiola, and Ashwagandha work synergistically to help you think clearer and stay calmer under stress

Ongoing (4+ Weeks of Consistency)

This is where the deeper benefits build: functional mushrooms work best over time

  • Lion's Mane supports the pathways linked to memory and long-term cognitive health
  • Ashwagandha and Reishi support stress resilience and emotional balance
  • Turkey Tail and Shiitake strengthen immune defenses, while Chaga and Maitake provide antioxidant protection

 

"Think of MycoClarity Ultra as your daily foundation: quick wins you can feel, plus the deeper benefits that build the longer you stay consistent."

Is MycoClarity Ultra suitable for my diet? Yes. We designed our formula to be as clean and inclusive as possible. It is:

All-Natural & Made with 10 Organic Ingredients

100% Vegan

Sugar-Free & Corn-Free

Hormone-Free & Antibiotic-Free

Soy-Free & Lactose-Free

Non-GMO

Please note: While the formula is made without any gluten-containing ingredients, it is manufactured in a facility that is not 100% free from gluten containing ingredients. 

Can I take MycoClarity Ultra with medication or if I have a medical condition? 

As with any dietary supplement, we strongly recommend you consult with your healthcare provider before use, especially if you have a known medical condition or are taking prescription medications.

Can I take this if I am pregnant or breastfeeding?

We do not recommend taking MycoClarity Ultra if you are pregnant or nursing. Please consult your doctor for any specific health advice.

Where is MycoClarity Ultra made?

Quality and safety are our top priorities. Our supplements are manufactured in the USA in our GMP (Good Manufacturing Practice) Certified facility.

How should I store my bottle?

To ensure potency and freshness, store your bottle in a cool, dry place away from direct sunlight (like a pantry or cabinet).

2. Guarantee & Returns

What is your satisfaction guarantee?

We believe in our supplements because they were built from real struggles and real results. That’s why we back every first order with a 60-day money-back guarantee.

If you don’t feel a difference within 60 days, simply contact us to send back your first order – opened or unopened, and whether it's 1, 2 or 10 bottles – and we’ll refund you in full. We’ll even cover the return shipping. This makes your trial completely risk-free.

3. Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Do you offer installment payment options?

Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.

Is my payment information secure?

Absolutely. We take the security of your payment information very seriously. Our store is powered by Shopify, and all transactions are processed securely using industry-standard SSL encryption technology to protect your information.

4. Shipping Questions

How long does shipping take?

We process orders as quickly as possible, typically within 24 hours (during working days) 

 

Domestic Orders (USA): Usually arrive within 3-5 business days.

International Orders: Can take 7-15 business days, depending on your location and customs. 

 

You will receive a tracking number via email as soon as your order ships.

How much does shipping cost?

We offer free standard shipping on all domestic orders over $50. For orders under this amount, a flat rate of $4.95 will be applied. International shipping costs vary by location.

Can I cancel or modify my order?

We try to process orders very quickly, but if you need to modify or cancel an order, please contact our customer service team at hello@vitalmatterhealth.com as soon as possible. We'll do our best to accommodate your request.

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.

Do you have a physical store?

Currently, we do not have a physical store. We are an e-commerce brand, which allows us to offer the best possible value directly to you. You can purchase our products right here on our website.

5. Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing hello@vitalmatterhealth.com

How can I provide feedback?

We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at hello@vitalmatterhealth.com

Do you have a physical address?

Yes, we do have a physical address. You can mail us here at Vital Matter, 312 W. 2nd St, #2317 Casper, WY 82601, United States